Both inward-facing and outward-facing cameras continue to gain in popularity for fleets of all sizes. The use of dash cams can improve safety and increase operational efficiency. But success hinges on acceptance by drivers.
Dash cams provide a wide variety of benefits. They can help exonerate drivers when they are involved in crashes they did not cause. They can provide information to managers that they can use to provide more specific feedback on a driver’s performance. They also work with safety systems to help drivers avoid crashes.
Fleet managers and technology providers continue to find ways to gain drivers’ support for camera systems, as well as taking measures to protect their privacy. “As long as you’re upfront with the drivers and building the trust with them on the true use and benefit of the systems, nine times out of 10, they are bought in,” Lynn Berning, risk and compliance manager for Tucker Freight Lines, told TTNews.
Why Drivers Should Work With Camera Systems
Commercial vehicle drivers can benefit from using dash cams for various reasons. Perhaps most importantly, dash cams provide objective evidence in the event of an accident. This footage can be crucial for insurance claims and legal purposes, helping to determine fault and expedite the claims process.
Dash cams can protect drivers from fraudulent claims, such as staged accidents or false injury claims. Having video evidence can help refute false accusations and prevent the driver and the company from becoming victims of scams.
Drivers can also use dash cams to monitor and improve their behind-the-wheel performance. Fleet managers can review footage to identify unsafe driving habits, address them with drivers, and implement training programs to enhance overall safety.
How Dash Cams Make Fleet Operations More Efficient and Safer
By implementing dash cams, fleet managers can improve the efficiency and safety of their fleets, as well as reduce the costs associated with crashes and vehicle breakdowns. In addition to giving managers better information about a driver’s habits and allowing them to work together to solve their biggest challenges, dash cams also provide other advantages.
One of the biggest benefits of dash cams is that they can act as a deterrent to theft and vandalism when vehicles are parked. In the event of a break-in, footage can be used to identify culprits and assist law enforcement in apprehending them.
Some industries and regions have specific regulations regarding the use of dash cams in commercial vehicles. Employing dash cams can help fleets comply with these regulations and avoid potential fines or legal issues.
Dash cams also can help with customer service and dispute resolution. In cases of disputes with customers or delivery recipients, dash cam footage can provide clarity on what transpired. This can help resolve conflicts, maintain positive customer relationships, and protect the reputation of the company.
Dash cams with telematics capabilities also can provide insights into the vehicle’s health and performance. This information can be used to schedule regular maintenance, address issues promptly, and prevent breakdowns.
Before implementing dash cams, it’s essential for companies to establish clear policies regarding their use, addressing issues such as privacy, data storage, and proper usage guidelines. However, once in place, dash cams provide benefits to both drivers and fleets.
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