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Remote fleet management involves the use of advanced software systems to track assets in a fleet and stay connected with drivers and other key personnel. With innovations in telematics continuing, remote fleet management has emerged as a way to create more effective and efficient fleets.
As the nation begins to prepare for a post-pandemic environment in 2021, more businesses have turned to remote fleet management. Most expect to continue this trend to continue as businesses learn the advantages of using innovative technology in fleet management.
The Benefits of a Connected Fleet
Using remote fleet management technology “can help fleet owners and other companies remotely manage their vehicles and garner benefits related to telematics, cognition and advanced analytics,” according to RFID Journal.
Telematics provides the ability for real-time viewing and managing of assets, as well communication at all times with the team in the field. While this can seem like a daunting task for fleet managers, advanced software makes it easier than ever.
In addition to real-time tracking and communication, some of the advantages of remote fleet management include the following.
Regulatory compliance. Software systems allow fleets to automate many of the required reports for regulatory compliance, transmitting them directly to the regulatory authority. Systems also alert managers and drivers when a report needs to be filed or if one has been missed.
Risk management. Driver coaching and teaching systems connected to cameras both in the cab and outside the cab help managers remotely track the performance of drivers. Automated systems also can coach drivers in real-time and provide alerts of impending dangerous situations, lowering the chances of accidents.
Vehicle assignments. Managers can assign drivers from their desk or mobile, whatever device they have connected to the system. Systems also allow managers to track utilization and productivity of every asset, helping them to make operations more efficient.
Advantages to Customers and Business Strategy
The advantages of remote fleet management extend beyond more efficient day-to-day operations. Software systems also generate data that managers can use to meet long range goals.
One example is reducing repair costs. Connected systems can deliver data in real-time on the status of a vehicle’s mechanical systems and send alerts when a truck approaches a mileage or time threshold for when maintenance is required or a part needs replacement. This puts fleets ahead of maintenance and repair issues, rather than always playing costly catch up.
Another example involves pleasing customers. By improving fleet productivity and processes using technology, businesses can deliver before the time of estimated arrival, creating a higher level of customer satisfaction. The ability to use sensors to track cargo also allows fleets to send notifications to customers if anything unexpected arises.
Remote fleet management also supports scalability. With the ability to use sensors and communication systems to remotely track fleets and deliveries, companies have no limits to where they can operate. Technology makes global delivery systems possible, all managed from one central location. Remote fleet management became a necessity during the global pandemic. With the advantages it provides fleets, expect its popularity to continue into 2021 and beyond.